Delivery and Return Policy
- Delivery Policy
We ship our products using reliable and trusted shipping carriers to ensure that your orders are delivered to you in a timely and safe manner. Orders are typically processed within 1-2 business days, and shipping times may vary depending on your location and shipping method.
We offer free standard shipping on all orders over a certain amount, and we also offer expedited shipping for an additional fee. Shipping fees are calculated at checkout based on the weight and size of your order and your shipping address.
Once your order has shipped, we will send you a tracking number so you can track the status of your package. Please note that once your order has shipped, we are not responsible for any lost or damaged products during transit. The buyer assumes all responsibility and liability for the package once it leaves our warehouse.
2. Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy. You may return any unused and unopened product within 30 days of receipt for a full refund, minus the cost of shipping.
To initiate a return, please contact our customer service team. We will provide you with a return shipping label and instructions on how to return your product. Once we receive your returned product, we will issue a refund to your original payment method within 5-7 business days.
Please note that we cannot accept returns on used or opened products, and we cannot refund shipping fees for returns. If you receive a damaged or defective product, please contact us immediately, and we will provide you with a replacement or a refund.
If you have any questions or concerns about our delivery or return policies, please contact us.